Start a claim

How to start a BuySafe claim

After purchasing from a BuySafe partner, you should receive an email with your guarantee number and purchase date. Your guarantees are good for 30 days after the purchase date and automatically expire, there is no subscription to cancel.

With each purchase you receive identity theft protection, a purchase guarantee, and a lowest price guarantee. If you need to file a claim to receive one of these services, simply initiate your claim within the 30 day window by following the steps below.

Create an Account

Create a free BuySafe account to access your benefits.


Login to your BuySafe shopper dashboard. Your eligible purchases will be displayed on the homepage of your dashboard.

Start a Claim

Select the applicable claim; purchase guarantee, price claim, and/or identity theft protection for the eligible purchase.

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Still have questions?
Email our support team.

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