buySAFE Terms & Conditions for Merchant's Use of the buySAFE Seal
These Terms and Conditions will provide you with important
information about the services and products you may obtain through
our Website, www.buysafe.com ("Website"), to use with your online
sales. These services and products include the buySAFE BONDED Seal
and the buySAFE GUARANTEED Seal (either of both, the "Seal").
References to "buySAFE", "us," "our" or "we" in these Terms and
Conditions refer to buySAFE, Inc.
By obtaining any products or services through the Website,
including posting or displaying the buySAFE Seal on your
website, you and any authorized agent you may have agree to be
bound by these Terms and Conditions.
If you do not agree to be bound by these Terms and Conditions,
do not use or access our services, including posting or displaying
the buySAFE Seal on your website. You must read, agree
with, and accept all of these Terms and Conditions, and you agree
and represent that you have read and agreed to the information
contained in the other pages referred to or linked by the Terms and
Conditions, as they may contain additional applicable terms and
conditions. We may amend these Terms and Conditions at any time by
posting the amended terms on the Website. Except as stated below or
as otherwise required by law, all amended terms will automatically
be effective fourteen (14) days after they are initially posted on
the Website or sent to you via e-mail. Your continued use of the
products and services offered through the Website, including the
Seal, after such notice, constitutes your acceptance of the amended
terms and conditions.
You understand and agree that:
- Approval and continuing status as a buySAFE Merchant is at the
sole discretion of buySAFE, Inc.
- You will provide accurate and honest information about yourself
and your company upon request.
- You will pay applicable fees to buySAFE according to the
buySAFE Terms and Conditions.
- You will use buySAFE materials only in the manner intended and
approved by buySAFE, Inc.
- You will safeguard and keep confidential customer information
as required by law and these Terms and Conditions.
- You will submit to the buySAFE Dispute Resolution Process in
the event that a customer is dissatisfied with a transaction.
I. Registration Process and Approval.
A. The services we offer through the Website are available only
to businesses in good standing, which shall be determined in our
sole discretion. Once a merchant has been accepted as a
buySAFE Merchant, we may terminate that relationship at any
time.
B. Merchants who wish to apply to become a buySAFE Merchant are
required to register though the Website or through a buySAFE
specially approved partner. You agree to provide us with
accurate and complete information about yourself and your
business. You agree never to impersonate any other person or
entity, misrepresent your affiliation with another person or
entity, or otherwise conceal your true identity from us. We
will treat the information that you provide us in accordance with
our Privacy Policy. Click here to view our Privacy &
Security Policy.
C. Through the registration process, your business will create a
username and password that will enable you to access information
about your relationship with buySAFE. This username and password
may not be transferred, sold or used by another party. In
registering your business, you represent that you have the
authority to bind that business entity to these Terms and
Conditions.
D. These Terms and Conditions govern the provision of all
services provided by buySAFE to merchants, specifically:
- buySAFE BONDED
- buySAFE GUARANTEED
You are required to select which service you will use.
E. The Services consist of the following elements:
- buySAFE BONDED
- The buySAFE Seal displayed in the merchant's website pages.
- The buySAFE Bond option, which offers shoppers the possibility to bond a purchase, which provides some or all of the following benefits:
- buySAFE GUARANTEED
- The buySAFE Seal displayed in the
merchant's website pages.
- The buySAFE Guaranteed Notification, which informs the buyer
that her purchase is automatically guaranteed by buySAFE in some or
all of the following ways:
All provisions of these Terms and Conditions apply to both of
these services, except where a provision is limited specifically to
either buySAFE BONDED or to buySAFE
GUARANTEED. The buySAFE Seal (or
"Seal" herein) refers to either or both the buySAFE
BONDED Seal or the buySAFE GUARANTEED Seal according
to context.
II. Fees and Payments.
A. In general, buySAFE charges fees for the use of its
services. The current rates are disclosed in the "buySAFE
Pricing" section of the Website, and you agree to pay the fees
listed therein, as they may be amended from time to time. We
may change our fees at any time, such changes to be effective
fourteen (14) days after we have posted the changes on the
Website. Additionally, we may choose temporarily to reduce
our fees for our services and provide revenue sharing for certain
promotional events, in which case such changes will be
effective at an earlier time named in the change, and will remain
effective for a limited period of time, in accordance with the
promotional offer.
B. We may make changes to some or all of our products or
services at any time. In the event we introduce a new service or
product, the fees for that service or product will be effective at
the launch of the service.
C. Unless otherwise stated, all fees are quoted in U.S.
Dollars. You are responsible for promptly paying all fees
associated with using the products and services offered at this
Website. You agree that buySAFE may charge you reasonable
fees associated with the cost of using a collection agency to
collect payment for any outstanding charges to a delinquent
account. You agree to pay these fees in addition to any
previous amount owed.
D. You authorize buySAFE to charge or debit all fees
payable as set forth in this Fees and Payments Section to the
credit card, debit card or bank account you specify as part of your
Application, including reasonable fees in connection with an
electronic debit returned for any reason. You agree to pay us
promptly for all fees and charges due and that we may initiate and
collect any amounts due from you at any time. You agree to be
billed on a monthly or annul basis for all such amounts incurred.
For specific terms and conditions with respect to payment by credit
card, debit card or bank account, please see below.
III. Identity Verification.
You agree that we may, directly or through third parties, make
any inquiries we deem appropriate regarding you, including, but not
limited to, obtaining information from consumer or credit reporting
agencies and others to help us identify you or for any other
legally permitted purposes. You also agree that we may order
a credit report and perform other credit checks or otherwise verify
the information you provide against third party databases.
IV. Data Collection.
You agree that buySAFE may collect certain information from your site and from visitors to your site such as
IP addresses, domain names, time and date stamps, purchase data and other usage data. We use this information to
analyze trends, to track visitor activities in the aggregate, and to gather general information about which pages
are visited. We also use this information to provide our services, including issuing guarantees visitors who purchase from you.
If a buyer needs to check their benefits, make a claim, report a problem or to report a suspected misuse the
buySAFE Seal, then the buyer must register online and complete a Report a Problem Transaction Form. When filing a
claim, we require that buyers provide their name, email address, city, state, country, postal code, name of the web
site, URL, and a description of the issue they are reporting. We will use that information to investigate and to
resolve buyer benefit claims, including contacting the buyer as necessary.
In addition to the uses described above, buySAFE may use the above data in anonymized or aggregate form to
provide and improve its services and use, transmit, process, and store that information as described in buySAFE's
Privacy Statement. You will post a privacy policy disclosing that third party service providers may collect the
information described above, and you will comply with all applicable laws and regulations relating to the
collection of information from visitors.
V. Seal Procedures.
A. You agree to allow and enable display of the buySAFE
Seal on your website or Marketplace listing. buySAFE may
change the appearance of the Seal from time to time, and that such
a change will be effective upon our posting of such a notice at the
Website. The Seal, which is posted electronically, will link to
enable third parties to access the buySAFE Verification Page. When
using the buySAFE BONDED Seal on Marketplace listings, you agree
that buySAFE will default your account to "autobonding", which will
automatically place buySAFE's Seal on each of your listings. You
may change your default settings in the buySAFE Service Center if
you prefer to select items manually for the Seal.
B. You agree not to modify the Seal in any way, including
the size, shape or color of the Seal, or to change the data
contained within the Seal. Except as expressly authorized in these
Terms and Conditions, any use, modification, reproduction, display
or redistribution of the Seal, as well as any trademark or other
intellectual property of buySAFE, is expressly prohibited.
You agree not to use or display the Seal or any trademark or other
intellectual property of buySAFE in a manner that is misleading,
defamatory, infringing, libelous, disparaging, obscene or otherwise
objectionable to buySAFE or in a manner that impairs or negatively
impacts our rights. buySAFE reserves the right to terminate
or modify your license to reproduce and display the Seal at any
time and to take action against any use of the Seal that (i) does
not conform to these Terms and Conditions, (ii) infringes any
intellectual property or other right of buySAFE, or (iii) in our
judgment violates any applicable law. You agree not to
register or attempt to register the Seal or any other intellectual
property of buySAFE in any jurisdiction.
C. You agree that buySAFE is and will remain the sole and
exclusive owner of the Seal. You agree (i) not to do anything
inconsistent with such ownership, (ii) not to use the Seal to
create a separate and distinct impression for any other service
mark or trademark, (iii) not to take any action that changes or
reduces buySAFE's rights in the Seal, and that (iv) all
goodwill associated with the use of the Seal will be solely for our
benefit.
VI. Standards and Revocation.
You agree that we may suspend or revoke your Seal or discontinue
providing you with any product or service, at any time and without
notice, if: (a) you fail to keep the information you provide to us
current, including your contact information; (b) you fail to
display either Seal and related promotional information, as
supplied by buySAFE, on all appropriate website pages (c) you fail
to follow the buySAFE Dispute Resolution Process and Standards
& Prohibited Items sections below; (d) you are not a member in
good standing of the marketplace for which you have requested the
buySAFE BONDED Seal; (e) you fail to enable your customers to
purchase buySAFE Bonding Services or to receive all benefits of the
buySAFE GUARANTEED service, as the case may be; (f) we
receive complaints about your selling practices or standards; or
(g) in the case of merchants using buySAFE BONDED, you fail at any
time to permit Liberty Mutual (the
"Underwriter") to share Bond claims payment information with us in
our capacity as a licensed, duly authorized and appointed agent so
that we can we can determine your continued suitability and
eligibility for a Seal. If our permission to you to use the
Seal is suspended, revoked or terminated you will no longer be
entitled to use, reproduce or display the Seal and you must
immediately stop all use of the Seal.
VII. Provision of Qualification Information.
A. You agree to provide us all requested information about you
and your company accurately and promptly. If any information
that you provide to us during the application process
("Application") or otherwise changes, you agree to immediately
notify us of such changes at www.buysafe.com or in writing at the
address for notices set forth below. This information
includes but is not limited to your name and address, telephone
number, social security number, e-mail address, company name,
credit card number, billing address along with the expiration date,
and business license number.
B. You represent that you are authorized to do business in
accordance with the law. You agree that we may make periodic checks
to verify that the information you provided or that we otherwise
obtained is correct. Your failure to respond to any inquiries by us
or our authorized agents may lead to the suspension or revocation
of the service we provide to you. You also agree that we may
provide your Verification of Selling History to the public or any
third party. Additionally, we may provide information about you to
one of your customers in connection with a Problem (defined below),
including your contact information to enable direct communications
between you and such customer and your status as a buySAFE
Merchant.
C. You represent that you have requested buySAFE products
and services, including the Seal, for business and commercial
purposes and not for personal, family, household or other
purposes.
D. You agree that you have accurately entered your
complete terms of sale during the buySAFE application (if
requested). Failure to enter your terms of sale during the buySAFE
application or entering terms of sale that do not appropriately
describe your business practices will make you ineligible to become
or remain a buySAFE merchant.
VIII. buySAFE Dispute Resolution Process.
Once you have submitted an Application and are approved to post
a Seal in connection with your online sales, you agree to
participate in the following dispute resolution process (the
"buySAFE Dispute Resolution Process").
A. If your customer becomes dissatisfied with his or her
transaction (each such reported event a "Problem"), the customer
may initiate the buySAFE Dispute Resolution Process through the
Website. The buySAFE Dispute Resolution Process is an automated
online forum for helping you and your customer come together to
solve a Problem. Through this online forum at the Website, a
customer may register with us, provide us some personal information
and then complete our "Report a Problem Transaction" form. A
customer's completion of this form will enable you and your
customer to communicate directly with each other, and if necessary,
to enlist the aid of a buySAFE "Problem Solver," a neutral Problem
Resolution Specialist. When a customer institutes the buySAFE
Dispute Resolution Process, you agree to use your good faith
efforts to investigate and respond immediately to such Problem.
Your good faith commitment means, among other things, an honest
intention by you to resolve such Problem if at all possible. Upon
our notification of a Problem by your customer, we will forward you
a Problem initiation notice which includes such customer's Problem
information. Thereafter, you must respond to such notice
within three business days in writing with full and complete
information responding to such customer's claims or else you may be
deemed to admit that the claims made by such customer are true and
correct. If you respond to such notice and cannot reach a
satisfactory solution with your customer through the buySAFE
Dispute Resolution Process within ninety (90) days of our receipt
of the customer's report of the problem, then the buySAFE
Dispute Resolution Process will end and such customer may take
action according to his or her wishes, including but not requiring
a Claim as described below. To the extent legally permitted,
customers will be compelled to use the buySAFE Dispute Resolution
Process for both the Bond and, in the case of customers who are not
resident in the US or its territories and who are beneficiaries of
the buySAFE GUARANTEED service, the Corporate Guarantee.
B. When a customer completes an online sale covered by a
Bond, buySAFE will provide to that customer a link to the Bond
issued for the benefit of the customer, along with instructions for
making a Bond claim in the event that a customer is unable to
resolve any Problem using the buySAFE Dispute Resolution Process (a
"Claim"). When a customer completes an online sale covered by
buySAFE GUARANTEED, buySAFE will provide to that customer a
specific number of a Corporate Guarantee for the benefit of the
customer, along with instructions for making a claim under the
Guarantee in the event that a customer is unable to resolve any
Problem using the buySAFE Dispute Resolution Process (a "Claim").
In the event that a customer files a Claim against you (the "Claims
Process"), we will provide the Underwriter's agent ("Agent")
with a copy of all the information provided by both you and the
customer through the buySAFE Dispute Resolution Process. At such
time, the Agent will communicate with you directly to resolve the
dissatisfied customer's Claim under the applicable Bond. Once
the Claims Process commences, we will not be able to communicate
with you regarding the customer's Claim because buySAFE, Inc. is
not the claims administrator.
C. In the event that the customer covered by buySAFE
BONDED is not a resident of the US or its territories or that the
Customer is covered by buySAFE GUARANTEED, then the
customer's transaction will not be guaranteed by a Bond, but
by the buySAFE Corporate Guarantee. The process for
initiating a customer report of a Problem and a subsequent Claim
under the Corporate Guarantee is the same as that for a Bond, with
the exception that buySAFE will administer the entire claims
dispute process for a Guarantee, as the Underwriter is not a
party to the Guarantee.
IX. Your Role and the Quality of Service.
A. You agree to:
- Authorize buySAFE to make inquiries and collect information
about you and your business from various sources, including but not
limited to consumer and credit bureaus, the Internet marketplace
where your business will be offering products for sale, and other
third parties, to assist in evaluating your Application and ongoing
compliance with these Terms and Conditions;
- Use good faith efforts to provide timely and accurate
information related to a Problem;
- Cooperate and participate in good faith and in a timely
manner in response to each Problem raised and to respond
immediately to all calls or e-mails sent to you by buySAFE after
receipt of such calls or e-mails; and
- Authorize buySAFE to provide, in accordance with the Privacy
& Security Policy, third parties, including but not limited to
the bonding company on any bonds issued for your transactions, the
bonding company's licensed Agent for the bonds, and customers, any
information we have or obtain on you, including but not limited to
information on your Problem, including notifying appropriate third
parties or the Internet marketplace of your suspension, Problem
information, questionable or inappropriate behavior, or termination
as a Seal user and communicate with a customer as part of the
Problem process.
B. After becoming a buySAFE merchant, you agree:
- Not to impersonate any person or entity or to use a name or
alias that you are not authorized to use;
- Not to initiate or send fraudulent communications transmitted
to or through buySAFE during the Problem process, or permit any
other person to transmit any information that falsely or
incorrectly identifies your User ID as the origin of such
communication;
- Not to post material that encourages conduct that could
constitute a criminal offense, or give rise to civil liability or
to transmit any unlawful, harassing, libelous, abusive,
threatening, harmful, vulgar, obscene or otherwise objectionable
material of any kind or nature, as determined by us in our sole
discretion; and
- (a) Not to use any electronic communication feature offered
by or through us or the Website for any purpose that is unlawful,
tortious, abusive, intrusive on another's privacy or property,
harassing, libelous, defamatory, embarrassing, obscene, threatening
or hateful, and you will comply at all times with all applicable
laws and regulations; (b) not to upload, post, reproduce or
distribute any information, software or other material protected by
copyright or any other intellectual property right, or the rights
of publicity and privacy, without first obtaining the permission of
the owner of such rights to such usage; (c) not to use our
products or services for any commercial purposes not expressly
approved by us in writing and not to upload, post, e-mail, or
otherwise transmit any advertising or solicitation material,
including but not limited to junk mail, surveys, spam, chain
letters, pyramid schemes or any other form of solicitation or
unauthorized communication; (d) not to upload, post, e-mail or
otherwise transmit any material that contains viruses or any other
computer code, files or programs which might interrupt, limit or
interfere with the functionality of any computer software or
hardware or telecommunications equipment; and (e) with the
exception of using commonly known web browser software, not to use
any software, program application or any other device to access or
log onto our computer systems, the Website or proprietary software,
or automate the process of obtaining, downloading, transferring or
transmitting any content to or from our computer systems, the
Website or our proprietary software.
X. Standards & Excluded Items.
All merchants agree as follows:
A. That you will use the products and services offered through
the Website, including the Seal, only in the internet venues
authorized by buySAFE (which may be a Marketplace or a defined
website).
B. That you will abide by any Marketplace's applicable user
agreement, including but not limited to, any non-binding bid
policies, prohibited and restricted items policies, infringing item
policies or any other applicable agreement or policy and not to
request that buySAFE issue a Seal for a sale item that violates
such a policy.
C. That you will not use the Seal for any transaction involving
the following: goods restricted to "adult" audiences, pornography, gambling, real estate or any
transaction not involving the sale of a tangible good (i.e., items
that can be shipped) or an explicitly defined
service (i.e. airline tickets, travel packages, subscription-based services etc.).
Items that must be downloaded from the
Merchant's computer to that of the consumer (i.e. digital
content or MP3 music files) as the intended means of delivery may
also be covered by the Bond or Corporate Guarantee.
D. Merchants electing to use the buySAFE GUARANTEED
service also agree as follows:
- The Performance Guarantee ensures that if you do not perform
according to your own terms of sale, and your customer makes a
claim within 30 days from the date of purchase, and, after
exhausting the Dispute Resolution Process there is no resolution,
then buySAFE or buySAFE Claim Services, Inc., a wholly owned
subsidiary of buySAFE, ("BCS") may, in its discretion, resolve the
claim in favor of the customer. In such event, buySAFE may
reimburse the customer the amount of her loss, not to exceed $1,000
and Merchant will be liable to indemnify buySAFE or BCS for such
amount as elsewhere set forth.
- Identity Theft Protection will be provided to each customer who
purchases from you, such coverage to run for 30 days from the date
of purchase, as further described in http://buysafe.com/legal_notices/guaranteeterms.html#id
- Lowest Price Guarantee, that protects the customer from any
reduction in price drop for the same good from the same
seller's website within 30 days of the date of purchase, as
further described in http://www.buysafe.com/buyer_benefits/price_guarantee.html
XI. Use of Materials.
You acknowledge and agree that
the materials, content, methodology and concepts of the business
process and in our materials (collectively, the "Materials") are
owned by buySAFE and are protected by patents, copyrights,
trademarks or other proprietary rights and that the use of such
Materials is governed by the laws which create those rights and
provide for their enforcement. You may not reproduce, modify,
distribute or publicly display such Materials.
XII. Your Provision of Information.
A. "Verification of Selling History" is defined as any
information you provide to us in the registration, bidding or
listing process or through any e-mail.
B. By using the products and services offered through the
Website, you represent and warrant that you will keep all
personally identifiable information of each customer confidential
in accordance with the law, and will maintain, at all times,
commercially reasonable safeguards on such information You further
agree that we have the right to audit you with respect to such
customer information upon our request.
XIII. No Warranty.
BUYSAFE, ITS SUBSIDIARIES, EMPLOYEES AND ITS SUPPLIERS PROVIDE
THE PRODUCTS AND SERVICES THEY OFFER THROUGH THE WEBSITE "AS IS"
AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR
STATUTORY, AND SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF
TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. buySAFE provides the buySAFE Dispute Resolution
Process as an aid to resolution of Problems in a timely manner but
it makes no representations or warranties regarding the amount of
time needed to resolve Problems. Some states do not allow the
disclaimer of implied warranties, so the foregoing disclaimer may
not apply to you.
XIV. Limitation of Liability.
A. IN NO EVENT SHALL BUYSAFE, ITS SUBSIDIARIES, DIRECTORS,
OFFICERS, EMPLOYEES, AGENTS OR ITS SUPPLIERS BE LIABLE FOR LOST
PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF OR IN CONNECTION WITH THE PRODUCTS AND SERVICES THEY OFFER
THROUGH THE WEBSITE OR THESE TERMS AND CONDITIONS, HOWEVER ARISING,
INCLUDING NEGLIGENCE. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the above
limitation or exclusion may not apply to you.
B. THE LIABILITY OF EACH OF BUYSAFE, ITS SUBSIDIARIES,
DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND ITS SUPPLIERS TO YOU OR
ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE ACTUAL
AMOUNT OF FEES AND CHARGES PAID BY YOU TO BUYSAFE PURSUANT TO THESE
TERMS AND CONDITIONS. IN NO EVENT SHALL BUYSAFE, ITS PARENT,
SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR ITS
SUPPLIERS HAVE ANY LIABILITY RELATED TO THE APPLICATION FOR OR
ISSUANCE BY THE SURETY AND THE AGENT OF ANY BOND THROUGH THE
WEBSITE, ANY CLAIMS PROCESS OR PAYMENT MADE RELATED TO A BOND OR
ANY ATTEMPT TO COLLECT SUCH PAYMENT FROM YOU.
C. We are not responsible for any damage to your computer,
software, modem, telephone, wireless device or other property
resulting in any way from your use of the Website. Access to the
Website may be limited or unavailable during periods of peak
demand, system upgrades and maintenance or for other reasons. If
access to the Website is not available or delayed at any time, you
agree to use alternative means to obtain your account information
from us, such as by contacting one of our customer support
representatives or e-mailing us at support@buysafe.com. You agree
that we are not liable if you are not able to access your account
information or to use an online service through the Website.
D. In addition to the buySAFE BONDED and buySAFE
GUARANTEED services, we provide three related services to
help consumers shop safely online: buySAFE Shopping is a website
that collects inventory of both buySAFE Merchants and other
selected merchants for the shopper's convenience. Shopping
Advisor is a downloadable browser plug-in that works by
marking up the user's search results with a visual rating summary
for thousands of online stores. This visual rating summary is known
as the Safe Shopping Rating. Shopping Advisor may be
downloaded at buySAFE.com; buySAFE Shopping is accessible at
www.buysafeshopping.com. While buySAFE works hard to ensure the
accuracy of the results given by Shopping Advisor, the Safe
Shopping Rating, and buySAFE Shopping, we do not warrant that all
results are error-free or reflect real-time information. In the
event that information about a merchant, its site or its inventory
is or may be incorrect, then we invite that notice of this be sent
to us immediately using our merchant
rating feedback form or emailing our customer support team (all
other inquiries). We commit to review such notice and promptly to
correct any information that we deem to be incorrect or unclear
after our review. We specifically disclaim any warranty or other
promise as to the accuracy of such information (including the
exclusion of any merchant's inventory from buySAFE Shopping)
and we limit any remedy available to any shopper or other person to
such review. No action may be brought in reliance on the accuracy
of the information displayed in buySAFE's services by a shopper,
purchaser, merchant, or other person.
XV. Indemnification.
A. You agree to indemnify, defend and hold harmless buySAFE, its
parent, subsidiaries, directors, officers, employees, agents and
its suppliers from and against all losses, expenses, damages and
costs, including reasonable attorneys' fees, resulting from any
violation by you or your agents of these Terms and Conditions, any
violation of state or federal laws or regulations, or any other
person's rights, including but not limited to infringement of any
copyright or violation of any proprietary or privacy right.
B. The following provision applies only to (1) any buySAFE
BONDED transaction in which your customer is located outside the
United States and its territories (a "Non-US Purchaser") and (2) to
all transactions covered by buySAFE GUARANTEED . In either of these
events, buySAFE's guarantee is provided by a corporate
guarantee issued by buySAFE Claim Services, Inc., a wholly owned
subsidiary of buySAFE, ("BCS") (the "Corporate Guarantee") and NOT
by the Surety Bond otherwise applicable. The following
indemnification terms apply specifically to the Corporate
Guarantee.
- You certify that all statements made and answers given in the
buySAFE application are truthful, accurate and complete in all
respects and are made for the purpose of inducing BCS to extend the
GC for which You have applied. You understand and agree that
buySAFE and BCS can and will rely upon your statements and answers
for that purpose.
- You agree to indemnify BCS and buySAFE and to hold them
harmless from all loss and expense of whatever kind, including but
not limited to, costs associated with the return of an electronic
debit, interest, court costs, and attorney fees, ("loss"), incurred
by BCS and buySAFE as a result of or in connection with the
furnishing of the Corporate Guarantee. You promise to promptly
reimburse BCS and buySAFE for all sums paid on account of any loss
and agree that originals or photocopies of claim drafts, or of
payment records kept in the ordinary course of business, shall be
prima facie evidence of the fact and amount of such loss.
- You agree to waive any and all defenses as against buySAFE
and BCS with respect to any coverage decision in connection with a
claim. You agree to assign to BCS or buySAFE, upon request from
either, any rights you may have to recover from any third
parties.
XVI. Term and Termination.
A. These Terms and Conditions will commence on the date you
click the "I Accept" button or when the buySAFE Seal
first appears on your website, or when a buySAFE BONDED or buySAFE
GUARANTEED bond or guarantee is first issued on your website,
whichever comes first.
These Terms and Conditions will terminate on the earlier of: (a)
the date on which you are notified by buySAFE that new Terms and
Conditions replace these Terms and Conditions; (b) the effective
date of any change in Terms and Conditions; or (c) the date on
which buySAFE dispatches e-mail or fax or other notice to you that
it is terminating its relationship with you. The following Sections
shall survive the termination of these Terms and Conditions:
Sections II ("Fees and Payments"), X ("Use of Materials"), XII ("No
Warranty"), XIII ("Limitation of Liability"), XIV
("Indemnification") and XV ("Term and Termination"). Upon
termination of these Terms and Conditions, all licenses granted
pursuant to these Terms and Conditions will immediately
terminate.
B. To terminate your Seal service, please send a written request
to cancelservice@buysafe.com. Termination of your Seal service does
not, however, terminate your obligations under the Terms and
Conditions.
XVII. General.
A. You agree that the laws of the Commonwealth of Virginia will
govern these Terms and Conditions and your relationship with
buySAFE, without reference to any choice of law rules. Unless
prohibited by applicable law, any claim or controversy arising out
of or related to these Terms and Conditions, a Seal (including a
Problem) or any breach, interpretation or construction thereof
shall be submitted to arbitration. In such event, the arbitration
proceeding will be held pursuant to the Rules of the American
Arbitration Association in effect as of the date such claim or
controversy arises. The decision of the arbitrators shall be made
in accordance with the laws of the Commonwealth of Virginia. The
decision of the arbitrators shall be final and binding upon you,
and judgment upon the award may be entered in the state or federal
courts in Virginia. No arbitration shall be commenced unless you
have substantially complied with all material conditions of these
Terms and Conditions, excepting conditions specifically waived or
altered in writing by buySAFE and unless commenced within one (1)
year after such right shall first arise. TO THE EXTENT THAT
APPLICABLE LAW PROHIBITS THE FOREGOING ARBITRATION REQUIREMENT, YOU
AND WE AGREE TO WAIVE TRIAL BY JURY WITH RESPECT TO ANY CLAIM OR
CONTROVERSY RELATING TO THESE TERMS AND CONDITIONS, A SEAL OR ANY
BREACH, INTERPRETATION OR CONSTRUCTION THEREOF. ANY CLAIM OR CAUSE
OF ACTION WHICH YOU MAY HAVE WITH RESPECT TO BUYSAFE MUST BE
COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION
ARISES.
B. You may not assign your rights and obligations under these
Terms and Conditions, by operation of law or otherwise, without
prior written consent of buySAFE. You agree that buySAFE may assign
its rights and obligations under these Terms and Conditions in its
sole discretion.
C. The failure of either you or buySAFE to enforce any of the
provisions of these Terms and Conditions shall not be construed as
a waiver of that provision or the right of the party to enforce
that provision or any other provision.
D. In the event that any provision of these Terms and Conditions
is found to be unenforceable or invalid, you and buySAFE agree that
that provision will be changed and interpreted so as to best
accomplish the objectives of the provision within the limits of
applicable law or applicable court decisions.
E. In keeping with other provisions of these Terms and
Conditions, buySAFE makes available the Bond only to those
customers of a buySAFE BONDED merchant who are residents of the
United States and its territories. buySAFE offers comparable
coverage to all other customers, wherever resident, through the
buySAFE Corporate Guarantee, the terms of which are more fully
contained in that document. In all instances the Bond and
Corporate Guarantee are mutually exclusive: a customer's
transaction may not be covered by both agreements. Throughout
the Website and the Legal Notices, the term "Bond" may be
read to include the "Corporate Guarantee", where necessary and
appropriate. For the sake of clarity, the element
of the buySAFE GUARANTEED service that guarantees the performance
of the merchant up to $1,000 is backed entirely by a Corporate
Guarantee.
XVIII. Address for Notices.
All notices to buySAFE must be made to buySAFE, Inc. at 1611 N.
Kent St., #803, Arlington VA 22209. All such notices
must be made in writing and mailed by either first class postage or
personal courier and will be deemed delivered when received.
All notices buySAFE makes to you will be sent to the e-mail address
you specify in the Application or, if of general applicability, by
posting to this Website.
XIX. Force Majeure.
buySAFE shall not be liable to you for its failure to perform
under these Terms and Conditions to the extent that any such
failure results from any cause beyond its reasonable control,
including without limitation, acts of God; strike; electrical or
power outage; the acts or omissions of a third party; earthquake;
weather or other natural disasters; the failure of electronic,
mechanical data transmission or communication equipment or
services; interconnection, internet service, or data transmission
problems; bugs, errors, configuration problems or the
incompatibility of computer hardware or software; problems with
intermediate computer or communications network or facilities or
your telephone, cable or wireless service; or unauthorized access,
theft, operator errors, acts of terrorism or war or labor
disputes. Further, we do not warrant that the services
provided hereunder will be uninterrupted or error free, and we will
not be responsible for any interruptions in the provision of
services available hereunder.
XX. Electronic Communications.
In accordance with the Federal Electronic Signatures in Global
and National Commerce Act, you agree to the following consent:
A. We may communicate with you regarding and subject of these
Terms and Conditions by means of electronic communications,
including (a) sending electronic mail to the email address you
provided during your application, or (b) posting notices or
communications on our Website. You agree that we may communicate
with you by means of electronic communications the following: this
Terms of Service (and revisions or amendments), notices;
disclosures, notices and statements regarding your Internet
transactions, use of the Seal, the debiting or crediting of your
designated bank account or credit card, your use of the products
and services we offer through the Website, your relationship with
us and/or other programs, products or services that are or may in
the future be made available to you ("Communications"). Such
Communications may include, but are not limited to this Consent or
disclosures regarding any other matter relating to your use of the
services provided by buySAFE.
B. You should maintain copies of electronic communications by
printing a paper copy or saving an electronic copy.
Electronic communications shall be deemed received by you
when we send the electronic communication to the email address you
provided at the time of registration or as revised by you
thereafter in accordance with this Terms and Conditions, or when we
post the electronic communication on our Website.
C. For those communications or records that we are otherwise
required under applicable law to provide in a written paper form to
you, you agree that we may provide such communications or records
by means of electronic communications. The following additional
terms will apply to such electronic communications: (a) you may
contact us through the Website contact information to request
another electronic copy of the electronic communication without a
fee; (b) you may request a paper copy of such an electronic
communication, and we reserve the right to charge a fee to provide
such paper copy; (c) you may contact us through the Website contact
information to update your application information used for
electronic communications or to withdraw consent to receive
electronic communications; and (d) we reserve the right to
terminate your use of any services provided hereunder if you
decline or withdraw consent to receive electronic communications
from us.
BY PROVIDING YOUR ELECTRONIC SIGNATURE BELOW OR BY AGREEING TO
THESE TERMS AND CONDITIONS BY THE ACT OF POSTING OR DISPLAYING A
BUYSAFE SEAL ON YOUR WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT
WE WILL NOT BE SENDING YOU PAPER COMMUNICATIONS REGARDING ANY
ACCOUNTS, PRODUCTS OR SERVICES THAT WE PROVIDE VIA THE WEBSITE;
THAT YOU WILL NOT BE PROVIDED WITH A PAPER ACH AUTHORIZATION OR
CREDIT CARD AUTHORIZATION TO BE SIGNED IN WRITING; THAT YOU HAVE
THE ABILITY TO ACCESS OUR WEBSITE; THAT YOU CAN READ AND PRINT THE
APPLICATION AND ANY ACH AUTHORIZATION OR CREDIT CARD AUTHORIZATION
AND COMMUNICATIONS WE ELECTRONICALLY PROVIDE TO YOU OR MAKE
AVAILABLE TO YOU AT OUR WEBSITE; THAT YOU HAVE THE ABILITY TO USE
AN ELECTRONIC SIGNATURE ON THE ACH AUTHORIZATION AND THE CREDIT
CARD AUTHORIZATION; AND THAT YOUR CLICKING ON THE "I AGREE" BUTTON
OR BY POSTING OR DISPLAYING A buySAFE SEAL ON YOUR WEBSITE
WILL CONSTITUTE YOUR ELECTRONIC SIGNATURE ON THE ACH AUTHORIZATION
AND THE CREDIT CARD AUTHORIZATION, WHICHEVER YOU CHOOSE OR
BOTH.
If you have any questions, please refer to our FAQs or e-mail us
directly at support@buysafe.com.
Revised December 28, 2012