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buySAFE is committed to helping e-commerce

achieve its potential.

Contact Us


buySAFE, Inc.

1611 North Kent Street, Suite 803
Arlington, VA 22209
United States

Phone: 1.888.926.6333 | Fax: 703.778.4455
Email: info@buysafe.com

 

Hours of operation are Monday through Friday, 9:30 AM to 6:30 PM ET.


Contact us via email, we will respond to your message within one business day.

 

Suspect a fraud?

 

Verify a buySAFE Seal by clicking on it or click here and enter a website URL you want to verify as using the buySAFE Guaranteed Shopping program. All seal verifications will be verified on a buySAFE.com domain.

Learn more about safe online shopping in the buySAFE Security Center.

 

Report a fraud

  1. Inform buySAFE. Send an e-mail with details to fraud@buysafe.com.
  2. File a Complaint with The IC3. The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). Click here to file a complaint with IC3.
  3. Notify the Marketplace and Payment Service. If the fraud was committed on a specific marketplace (e.g., eBay.com) and if you paid for the item(s) with a third-party payment service, you should notify these service providers as soon as possible.

Buyer benefits

buySAFE is a unique solution to increase conversion and customer satisfaction. Leverage the buySAFE 3-in-1 Guarantee and provide your customers with:

  • $10,000 ID Theft Protection
  • $1,000 Purchase Guarantee
  • $100 Lowest Price Guarantee
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Industry Partners

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News and Press

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