internet safety resource library

We’ve compiled the list below to provide you with additional resources to keep you safe when shopping online, and to report any problems that you might encounter.

OnGuard Online
onguardonline.gov

Visit this site produced by the Federal Trade Commission (FTC) and the Direct Marketing Association (DMA) to learn about the federal government’s perspective on all forms of online fraud. This comprehensive site helps users report and prevent problems when shopping and browsing online.

National Association of Attorneys General
www.naag.org

Access your state’s attorney generals office to read their opinion and approach to helping online consumers when shopping. This site offers access for reaching your state’s attorney general office to file a complaint about an online fraud.

BBB Online

www.bbb.org

The Better Business Bureau (BBB) offers a suite of services for online shoppers and sellers. BBB reports provide information on over 2.5 million organizations and allow shoppers to report problems if they arise.

Federal Trade Commission
www.ftc.gov

The Federal Trade Commission helps protect American consumers by offering resources and tips to help spot, avoid and prevent a wide variety of frauds. Their resources include details on frauds including Internet, banking, telecommunication, investment, and insurance.

FirstGov for Consumers

www.consumer.gov
This site acts as a gateway to the different federal agencies that may be able to help you prevent or report a fraud or scam.

 

other fraud resources

to submit a complaint

Internet Crime Complaint Center
Better Business Complaint Form
OnGuard Online
The Consumer Sentinel

phishing education and prevention

The Anti-Phishing Working Group
FTC Phishing resources
Better Business Bureau Phishing facts

ID theft education and prevention

United States Department of Justice Identity Theft Site
FTC Identity Theft Resources
ID Theft Resource Center
United States Department of Justice