Details on Low Price Guarantee  
buySAFE - Low Price Guarantee

What is the buySAFE Lowest Price Guarantee?

If within 30 days of the date you purchase a product guaranteed by buySAFE, you see the exact same product advertised on the same buySAFE merchantís website at a lower published retail price, buySAFE will refund you the difference. Itís that simple!
To get paid for the published retail price difference, register with buySAFE and send your buySAFE 3-in-1 Guarantee number or your 3-in-1 Bond Guarantee number, your order confirmation email and a proof of the lower price advertised on the website, and buySAFE will send you a check for the price difference (See more details for claim process below). Some terms and conditions apply, see below.

Eligibility and Claim

  • ELIGIBILITY
Each time you receive a guarantee from buySAFE, when purchasing from a buySAFE GUARANTEED merchant, you automatically receive the Low Price Guarantee benefits for 30 days.
You must keep your guarantee number (displayed in the order confirmation page of the merchant website, immediately after your purchase).
  • CLAIM
During the 30 day eligibility period, you can claim a Low Price Guarantee benefit at any time if the price of a buySAFE Guaranteed item has dropped.
The buySAFE 3-in-1 Bond Guarantee or 3-in-1 Guarantee must be valid and you must be a registered buySAFE user (Click here to register with buySAFE).

To activate a Low Price Guarantee, you will need to submit a claim to buySAFE. A claim must include the following:

Proof of guarantee:
Your buySAFE 3-in-1 Guarantee number or your 3-in-1 Bond Guarantee number and your email address used during the transaction. The guarantee number is provided to you on the order confirmation page of the merchant website (If you receive a 3-in-1 Guarantee) or via email (If you receive a 3-in-1 Bond Guarantee). You can also access your existing bonded/guaranteed purchase when you login to your buySAFE account (you will need to register with buySAFE first).
Details about the transaction:
Website where purchase was made, date of purchase, amount, description of your purchase and item SKU (This information is typically included in the purchase confirmation email you received from the merchant).
Proof of lower price:
We recommend you send us a screenshot and the URL of the same item you purchased, showing the new price (We do not accept printed materials, or emails as proof of lower price).

All claims must be made by sending an email to price_guarantee@buysafe.com Our staff will verify your claim within 10 working days. We reserve the right to contact you and the merchant in order to get more information.


LOW PRICE GUARANTEE - TERMS AND CONDITIONS

a. Buyer must meet eligibility requirements: Each time the buyer receives a 3-in-1 guarantee from buySAFE when purchasing from a buySAFE GUARANTEED merchant, buyer automatically receives the Low Price Guarantee benefits for 30 days. The buyer must keep the guarantee number displayed in the order confirmation page of the merchant website. During the 30 day eligibility period, you can claim a Low Price Guarantee benefit at any time if the price of the exact same item you purchased is displayed on the merchant website you purchased your item has dropped. The buySAFE 3-in-1 Guarantee must be valid and you must be a registered buySAFE user (Click here to register with buySAFE).

b. Customer must make a claim following the instructions above in "CLAIM". buySAFE will review such claim for completeness and legitimacy, and, if approved, will make payment directly to customer.

c. buySAFE Low Price Guarantee is available only as follows:

i. for a claim greater than $5, up to $100 per transaction and up to a maximum of $200 per claimant in any twelve-month period;
ii. only the purchaser of the original item, to whom the buySAFE GUARANTEED certificate of guarantee was provided at the time of sale, may submit a claim;
iii. Claimant must register with buySAFE in order to submit a claim;
iv. the claim must be filed within 30 days of the original date of purchase;
v. The price reduction that is the subject of the claim must pertain to the same item SKU (including same color and size) being offered for sale on the same merchant's website, on the same merchant terms and conditions.
vi. The Price Guarantee will not apply to any item purchased for which a volume discount, a coupon, a bundling arrangement (eg: two-for-one), a customer rebate, an inventory liquidation, "Closeout Sale", "going out of business", "free offer", "CyberMonday", "Deal of the Day" promotion or other similar special promotional pricing mechanism is applied to the original purchase or the proof of lower price submission.
vii. Shipping, handling, taxes, surcharges, and any other similar fees will be excluded from determination of any claim;
viii. No claims may arise from a currency fluctuation; all claims will be reviewed in US dollar terms as priced on the merchant website.
ix. Price Guarantee will not apply to partial, incomplete or cancelled orders, or to any order that is otherwise disputed by either party.
x. Items not eligible for a Price Guarantee are: one-of-a kind items (including antiques, artwork, rare coins and furs); limited edition items; going-out-of-business sale items; services and additional costs (such as installation charges, warranties, shipping, or memberships); used, altered, rebuilt and refurbished items; custom-built items; land and buildings; negotiable instruments (such as promissory notes, stamps and travelers checks); items provided under a leasing arrangement, cash and its equivalent. Normally, items that do not have a standard SKU will not be eligible for Price Guarantee.
xi. For ticket purchases, such as sporting events, shows, concerts, etc., the price reduction subject to claim must be for the same; date and time, show, venue, quantity of tickets and section. Seats must be in the same section and in the same row or lower.
xii. buySAFE or BCS will be the final arbiter of all claims under the Lowest Price Guarantee, and all claim determinations will be final.

buySAFE Inc. is an e-commerce trust company that inspects and verifies online merchants so that shoppers know who to trust when buying online. buySAFE guarantees buyers' purchases with a buySAFE Guarantee or a surety bond from its surety partners. Identity Protect Everywhere is an ID theft protection service and is provided by buySAFE in partnership with Consumer Assist Network Association, Inc. An Assurant Specialty Property Company

To learn more about buySAFE, visit www.buysafe.com.

buySAFE will not share your information without your explicit permission. View our Privacy Policy.

Jan. 28th, 2015.

Copyright © 2015 buySAFE, Inc.