press releases
Novantus CRM Software Propels Success of First Online Auction Bonding Program
ovantus Deploys CRM Platform for buySAFE in Record Time
Westlake Village, Ca. (February 23, 2004) - Novantus Corp., a provider of Web-based business software, was given major credit today by buySAFE, Inc. for the success of its online auction bonding service launched last November. The program is the first of its kind for Internet auction sites.
The Novantus extensible customer relationship management (CRM) software has been the core factor in the smooth operation of the program, according to buySAFE.
buySAFE offers one of the highest levels of protection available to online auction participants. It is the only program that enables sellers to present a credibility seal and financially protect their online auction transactions with surety bonds, which are issued by The Hartford Financial Services Group, Inc. buySAFE comprehensively qualifies sellers - only the most professional, experienced and trustworthy sellers can display the buySAFE Seal, When buyers see the buySAFE Seal on an auction listing, they can be sure they are dealing with a reputable merchant.
Novantus provided buySAFE with a highly flexible system utilized for customer account management and servicing issues. The platform helps buySAFE manage a wide array of back office functions, including CRM, account management, risk management, audit control and billing, among others. The Novantus software provides state-of-the-art, financial institution quality control, security and tracking functionality to ensure the protection and safety of all buySAFE customer information.
"Novantus' Web-based software enables buySAFE to manage the significant volume of bonded transactions we complete each day," said Jeffrey E. Grass, CEO, buySAFE, Inc. "Novantus successfully implemented a complex account management and service system in a fraction of the time normally required - well ahead of our original schedule."
"Novantus' solutions are designed with today's fast-paced, complex marketplace in mind, so we've developed a suite of services that can be managed from anywhere in the world with just an Internet connection and a browser," said Chike Edmund Nwasike, president and CEO, Novantus.
Add 1/Novantus CRM Software Propels
"Our work with buySAFE is a testament to the way Novantus does business. We deployed a flexible, multi-faceted, secure system that was implemented in record time and operates without the need for costly, time-intensive support. We are pleased to know that we have been an integral part of buySAFE's success," Nwasike said.
about buySAFE
buySAFE makes online marketplaces safer, resulting in reduced risks for buyers and increased profit opportunities for sellers. buySAFE with The Hartford is the first and only service to guarantee online transactions for buyers by using surety bonds to provide protection from risks, such as fraud, misrepresentation, refund failure and seller default. Using the latest advances in business assessment techniques and technologies, buySAFE comprehensively qualifies online sellers and provides the buySAFE Seal to approved sellers for display on their auction listings, which informs buyers that they are dealing with a reputable and trustworthy seller. Approved sellers can guarantee their online transactions with surety bonds issued by The Hartford Financial Services Group, Inc. Headquartered in Alexandria, Va., buySAFE is on the Web at www.buysafe.com.
about Novantus
Based in Westlake Village, California, Novantus Corporation provides flexible, Internet based real-time Enterprise Resource Planning and Customer Relationship Management systems, based on a unique architecture. Novantus applications are developed using a proprietary application development framework that enables rapid, cost effective development, change management, and a significantly reduced implementation schedule for even the most complex business processes.
The Novantus family of business intelligent software solutions provides an integrated end-to-end business environment which enables organizations to manage their enterprise from anywhere in the world with only an Internet connection and a browser.
www.novantus.com.
